The MIICT (ICT-enabled public services for migration) project aims to positively influence existing policies
supporting the integration of migrants through recommendations and best practice modelling. While the
main focus of MIICT is on ICT-based solutions, the consortium acknowledges that support for training and
improving the societal understanding of migrants’ challenges are central to improving migration
integration. This policy brief is the first step on the path to ensuring MIICT is able to have an impact on
policy beyond the duration and geographical scope of the project.
The MIICT 1
st Policy Brief brings to light key policy areas to address in the context of integrating of third
country nationals in Europe. It explains how the policy recommendations offered by MIICT were developed
with the aim to support discussions on the current challenges and discourses surrounding the integration of
migrants. Based on the challenges identified in the course of the MIICT research, several policy
recommendations are formulated to improve migrant integration into host countries and communities. The
proposed recommendations place particular emphasis on improving migrants’ access to public services.
Policy recommendations address nine integration areas as reflections of the issues raised by multiple
stakeholder groups throughout the empirical phase. The empirical work consisted of 1) focus groups
carried out in Spain, Cyprus and Italy, bringing to light the challenges faced by migrants, service providers
and NGOs; 2) interviews with migrants, service providers and NGOs currently living in seven different
European countries; and 3) questionnaires completed by respondents from a diverse range of European
countries. This was supported by desk-based research, conducted throughout the course of the project, in
order to understand the extent to which these issues are addressed by current policy.
The First MIICT Policy Brief is available for download here.